AHIMA Answers

When I click on the Ciox Coding Gym launch link it sends me to a page that says I do not have access, what do I do?

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Access to Ciox Gym requires purchase of AHIMA VLab™ Health Information Administrator or AHIMA VLab™ Medical Coder with the Ciox Gym bundle option. Those who have purchased a version of AHIMA VLab™ without the bundle option will see the Ciox Gym launch link, but will be advised they don’t have access if the link is selected. 
 

If you purchased an AHIMA VLab™ bundle with Ciox Gym access from a bookstore, or were given AHIMA VLab™ bundle with Ciox Gym access by your instructor, please make sure you received and have redeemed multiple enrollment codes (one for AHIMA VLab™ access and one for Ciox Gym). If you have not redeemed the Ciox Gym enrollment code already, do so now before engaging further in this activity. Once you have redeemed the Ciox Gym code in the AHIMA Learning Center you may return to the course and the Ciox Gym launch links should now send you directly to the application.
 

Note that those who purchased an AHIMA VLab™ bundle with Ciox Gym from the AHIMA Webstore do not have any enrollment codes to redeem; your access to Ciox Gym should work using the launch links found in the course. Contact the AHIMA helpdesk if you are having trouble.

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