AHIMA Answers

How do I request a cancellation or refund for an online product (Online Course, or VLab) I purchased?

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All AHIMA Online Learning products, including online courses, and AHIMA VLab, are eligible for a refund if cancelled within 30 days after the date of purchase.

Returned online education products are subject to a $25 cancellation fee. Refunds are not issued for any product after 30 days from the purchase date or if the customer has claimed CEU credit from the product. Customers who have canceled their purchase will be unenrolled from the product and will not have access to any of the content or related user data. Canceled courses will not appear on the learner’s education history. CEUs will not be awarded or retained for canceled products.

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