To create a profile, go to MyAHIMA and click on "Sign-up. 

1. Enter your email address in the field provided
2. Click on Send Verification code
3. Check the inbox of email address you entered for an email from AHIMA that includes a verification code
4. Enter the verification code in the field provided and click on "Verify Code"
5. Enter and confirm a password. Because your privacy is important AHIMA requires a complex password. ,(8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( ) ;)
6. Enter a Display Name (how you would like your name to appear)
7. Enter your First Name or Given Name
8. Enter your Last Name or Surname
9. Click Create

Once completed, you will be logged in with a new account. Be sure to click "Profile Management" at the top of the page to complete your AHIMA profile.

To change your name in your MyAHIMA profile, please email the following information to [email protected]:

• Current name listed on your AHIMA account (First and Last name)
• Address
• Phone number
• Email address associated with your profile
• New name (First and Last name)
• Supporting documents: driver’s license or state ID, or marriage license/certificate

All name changes will be processed within 48 business hours of receipt of the appropriate criteria and supporting documentation. We will follow up with a confirmation email once processing is complete.

If you are unsure of the email address associated with your account or do not have access to the email address used to create your AHIMA profile, please email us at [email protected].  

No, please do not create a new or duplicate account, as this is unnecessary and will cause further delays. If you are unsure of the email address associated with your account or do not have access to the email address used to create your AHIMA profile, please email us at [email protected].  

1. Go to the MyAHIMA login page and sign in to your account.
2. From the MyAHIMA Hub homepage, click on “Invoices” in the menu bar or the “My Invoices” link/card on the page
3. Go to "My Invoices - Closed".
4. Click on the printer icon on the right-hand side to bring up a PDF of your receipt.
5. Download the PDF to save electronically or print for your records.

1. Log in to my.ahima.org
2. Click on My Cases tile
3. Under My Cases “Open” click on the + sign at far right
4. Complete the required case submission information
5. Click on the create button

1. Log in to my.ahima.org
2. Go to the Profile tab or navigate to the MyAHIMA Hub, where you will see the My Profile tile
3. Here you can edit your personal details including Organization, Address, Education history, Communication Preferences, Current Employment and Area of Expertise.
4. When you have completed your update click the Save button

1. Log in to my.ahima.org
2. Go to the Profile tab or navigate to the MyAHIMA Hub, where you will see the My Profile tile
3. On the left side menu bar, click on the Communication Preferences
4. Locate the Marketing Preferences and opt-in/opt-out using the Opt-in Marketing Materials checkbox
5. Click the Save button

Returns of eligible, undamaged purchases are accepted within 30 days of the invoice date. To return a book purchased from the AHIMA webstore, follow these instructions:

1. Enclose a packing slip with the return.
2. All components included with the purchase must be included with the return.
3. To avoid damage during return shipping, please ensure the books are properly packed to withstand shipping stresses. Please package securely and include additional packing materials as needed.
4. It is recommended that you use a delivery method that offers tracking services.
5. The book should be sent to the following address:

Walsworth/AHIMA Fulfillment Center
2024 Hawthorne Ave
Saint Joseph, MI 49085

Products that are not eligible for return under any circumstance include ebooks, adaptive learning access codes, custom products, and books with access codes revealed (scratch-off coating removed).

Your request may be denied due to any of the following:

• The request to return product(s) was not received within 30 days of the invoice date.
• A packing slip was not enclosed with the return.
• The returned product(s) is discontinued or out of print and returns are not being accepted.
• The returned book(s) was damaged (includes but is not limited to highlighting or other marks; bent, cut, or torn covers or pages; other signs of use or damage such that the item cannot be considered in “new” condition), in non-saleable condition, and cannot be returned to inventory. No refund or credit will be given, and the damaged book will not be sent back to you.

Visit our Refunds and Returns page for additional details regarding our returns process. If you have additional questions, email [email protected].

Your official transcripts must be received before the certificate number is issued, and the credential designations can be listed on your signature line. Please contact your school, if you have not done so already, and request an official transcript that includes your graduation date and degree issued.

Mailing Your Transcript:

Transcripts may be mailed directly from the school or forwarded in an unopened school envelope for processing to:

AHIMA
Attn: Certification Transcripts
35 W. Wacker Dr., 16th Floor, Chicago, IL 60601

Once mailed, please allow up to four weeks to process from the date they are received.

Electronic Transfer of Your Transcript

Official transcripts may also be sent electronically via a transcript service to [email protected]. Emailed transcripts will NOT be accepted directly from the school or individual. They must be submitted from a designated transcript service. If transcripts have already been submitted, please contact us if they may have been submitted under a different last name.

Once a transcript has been received electronically via a transcript service, please allow 4 weeks to process from the date received.

1. After you submit/purchase your certification exam, you will receive a product purchase email (See an example here).
2. Once you are approved to take your certification exam you will receive an Authorized to Test (ATT) email (See an example here).
3. Once you receive the ATT email, you may login to your AHIMA account and schedule your exam directly through Pearson VUE.
4. Log in to your AHIMA account.
5. Navigate to My AHIMA hub and click on the “My Exams.”
6. Click on the Schedule (blue) button. This will take you directly to the Pearson VUE page to schedule your exam.

1. Go to the MyAHIMA login page and sign in to your account.
2. Click on the “Membership” link/card on the page.
3. View the number of member coupon rewards available to you.
4. Navigate to the AHIMA online store and choose one available product from coupon rewards offerings.
5. Go to checkout and enter coupon code MEMBER45 (This code is case sensitive.) Please note, you can use only one coupon code per order.
6. Submit order.

1. Log in to my.ahima.org
2. Click on My Memberships tile
3. In the upper right-hand corner, click on View Membership Card
4. Download file and print membership card

1. Navigate to https://www.ahima.org/
2. Click on "My AHIMA"
3. Log in to your account.
4. Click on the “My Member Exclusive Discounts” tile.